๐Ÿ‡ณ๐Ÿ‡ฌ Trusted Lending Platform Help Center & Borrowing Guide
Support & Guidance

Frequently Asked Questions

Everything you need to know about eligibility, interest rates, disbursements, guarantors, and repayments.

Any Nigerian citizen or legal resident aged 21โ€“65 with a verifiable source of regular income and an active Nigerian bank account can apply. This includes traders, shop owners, salary earners, artisans, teachers, and registered cooperatives.
No physical collateral is required for micro-loans up to โ‚ฆ200,000. Instead, we use credit profiling, cashflow verification, and a trusted guarantor. For larger commercial loans above โ‚ฆ1,000,000, simplified asset registration or cooperative backing may be requested.
Our standard interest rate is 10% monthly for the duration of the loan, plus a one-time administrative fee of 2.5%. We pride ourselves on zero hidden charges โ€” all fees and exact repayment amounts are disclosed on your offer sheet before you sign.
Emergency loans for returning borrowers in good standing are processed and disbursed within 24 hours. Standard business and personal loans are disbursed within 24 to 48 hours following document and guarantor verification.
Early repayment is highly encouraged and carries zero penalty charges! Repaying ahead of time boosts your internal Trust Score, immediately qualifying you for larger loan amounts, lower interest rates, and loyalty Top-Ups.
Once you have successfully repaid at least 80% of your ongoing active loan with a clean payment record, you qualify for an immediate Top-Up without submitting a full fresh application. The top-up amount can be up to 150% of your initial loan.
A guarantor should be an adult Nigerian with a steady income (salary earner, business owner, artisan, or respected community leader) who knows you personally and can confirm your character and residential address.

Still Have Questions?

Our credit desk is available to assist you across all our communication channels.

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